Global Account Manager II in Austin, TX at Benchmark Electronics

Date Posted: 4/2/2020

Job Snapshot

Job Description

Job Title
Global Account Manager II

Job ID(Requisition ID):

Job Summary
This position can work from home in either Austin, TX or Bay Area, CA. As key members of the Go-to-Market Team, Benchmark is looking for a Global Account Manager who will be responsible for global strategic account relationships of high-growth and high-value customers. The Global Account Manager is responsible for developing, deepening and broadening customer relationships to drive new business opportunities and new bookings per year within their assigned strategic account. Oversees the development of strategic business plans in designated accounts; takes ownership for one or more customers on global basis and responsible to sell business, and provide global consistency, engagement, and relationship. Ensure a strong collaboration between different functional areas in order to effectively plan and execute activities and initiatives. Act as key interface between manufacturing operations, engineering, site program management, sales operations, supply chain and the customer on a global basis (multiple location/site). The ideal candidate must be very comfortable with a hands-on, multi-dimensional, high growth sector development leadership role. Benchmark brings strong leadership capability into a competitive marketplace and is looking for a passionate yet humble, thick-skinned, extremely creative well-balanced leader who will thrive in this fast-paced, team-oriented environment. The dynamic nature of Benchmark’s business demands this person have the flexibility to both drive and adapt to change, push their own personal and professional limits, and possess the character to stand in the face of uncertainty, and the judgment and experience to know which course to pursue.

Essential Functions and Competencies

The essential Global Account Manager duties and responsibilities for the role include: Strategic:
• Set Global Account strategy and direction that drives new Benchmark revenue. Oversee the creation and delivery of accurate quarterly and annual forecasts and account plans.
• Develop C-suite and executive relationships as well as deep multi-level and multi-functional relationships at customer locations. Determine key stakeholders and influencers for new business awards and qualifications.
• Finding a way to leverage engineering as a lead strategy
• Understanding the customer’s business model and translating customer roadmap to Benchmark strategies
• Being an expert in the customer’s industry, understanding market trends and monetizing customer pain points via Benchmark solutions
• Plan and coordinate strategic roadmaps, including cost reductions activities and technology roadmaps to ensure timely deliverables and alignment with overall account objectives. Tactical:
• Organizing annual “executive summits” and Quarterly Business Reviews
• Mapping the customer’s organization against Benchmark's organization
• Establishing presence across multi-divisions and penetrating Engineering and R&D organizations
• Securing advance knowledge of all RFQ’s & opportunities. Driving needed solutions back through Benchmark operation. Track and support quoting activities across multi-sites, provide guidance on pricing models and proposals for new business awards. Manage contract pricing and pricing negotiations on new and existing parts.
• Positioning Benchmark within the customer strategic suppliers and seeking long-term market share agreements to secure future revenue
• Administer and negotiate contracts with customer, include Supply Agreements, Amendments/Addendums, NDAs – requiring coordination with site management, corporate legal and customer points of contact. This includes deployment of new customer driven programs, such as material related strategies, electronic interfaces, regulatory requirements, etc
• Serve as a primary customer point of contact, including serving as a site’s escalation point for customer to help resolve issues in a timely manner
• Coordinate Benchmark’s customer focus teams to ensure accurate and consistent information flow to customer and between Benchmark sites (including Delivery, Quality and Cost performance).
Qualifications / Education / Experience
The following characteristics and experience will describe the successful candidate:
• Currently in an Account Manager, Global Program Manager or Operations leadership role responsible for +$25M in business development with a track record of driving above industry average revenue and margin growth. The ideal candidate possesses +10 years of progressively advancing Business Development, Account Management and/or client centric.
• Possesses a Bachelor’s degree in engineering, sciences or business; MBA is preferred.
• Possesses excellent organizational, time management, team building, verbal and written communication skills.
• Candidate possesses relevant machining or mechanical manufacturing knowledge ideally with international experience.
• Strong experience with technology or manufacturing sales with increasing levels of responsibility.
• Experienced defining, setting and leading the execution of strategic account specific business development plans to achieve quarterly and annual employer financial objectives. Documented track record of success and overachievement.
• Previous experience as a manager of a team or geographic area.
• Experience and comfort level working with senior leaders and large companies, and building relationships throughout organizations.
• Candidate is willing to travel domestically and internationally, up to 50% of time.
• Possesses a Bachelor’s degree in engineering, sciences or business; MBA is preferred.
Job Category
Corporate G&A
Job Location
Austin, TX, USA

Pay Type
Travel Requirement
Job Type

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