Job Description

Job Title

Job ID(Requisition ID):
Job Summary

We are looking for an experienced Program Manager with at least five years of work history. This opportunity is located at our Angleton, Texas location. Angleton is located about 40 miles South of Houston, Texas.

Come join an industry leader in Electronics Manufacturing. Benchmark offers comprehensive design and manufacturing services to customers around the world. We serve the Medical, Aerospace, Telecom, Energy, Transportation, Computing and Storage markets.

At Benchmark (NYSE: BHE), our mission is to be the solutions provider of choice for high technology OEM customers, anticipating their needs and rapidly delivering comprehensive value-creation solutions during the entire product life cycle by providing:

• Innovative Design Engineering Services
• Optimized Global Supply Chain & Logistics Solutions
• World-Class Manufacturing and After-Market Support

Our mission is based on a foundation of financial strength, managerial integrity and a culture of operational excellence and continuous improvement. As a top 10 global leader in the electronics manufacturing industry, we attribute our success to the success of our customers.

For more information, please visit www.bench.com.

This job description provides examples of expectations at the various levels to help differentiate high level expectations; however, it is not all inclusive.

Essential Functions and Competencies

The Program Manager is responsible for the management of Customer interface to achieve high Customer satisfaction, profitable business relationships, and sales growth with new and existing Customers, and responsible for providing strong team leadership of the Customer team to ensure internal and external customer needs are met.

This job description provides examples of expectations at the various levels to help differentiate high level expectations; however, it is not all inclusive.

Manages and leads Customer team activities as the primary day-to-day Customer contact, acting as the division's “Voice of the Customer' Supports the Program Director as needed with building Customer relationships and business development, with forecasting and pricing strategies, with ensuring profitability, and with meeting business unit objectives.

Contract Management/Understanding. Manages multiple team tasks, to include but not limited to, continuous improvement programs, business analysis, quoting and pricing, contract reviews, change management, on-time delivery, inventory, and forecasting. Provides centralized management authority over all business and technical aspects of a Customer account. Monitors and manages excess and slow moving inventories as well as customer accounts receivable as part of cash conversion cycle responsibilities.

Manages NPI/NPL programs. Develops an understanding of DFx philosophy and promotes it with Customers and within the Customer team. Develops a strong knowledge of the Customer's product, utilization, strategies, and requirements to support transitional activity. Leads overall strategic account management, providing expertise on customer management.

Provides indirect supervision to extended customer team members to help ensure customer needs are met. Will be able to exercise discretion and independent judgment.

Qualifications / Education / Experience

• Will demonstrate effective interpersonal skills promoting teamwork with co-workers and Customers.
• Will demonstrate strong leadership skills and the ability to develop, lead, and motivate teams/co-workers.
• Will demonstrate effective problem solving skills and the ability to make sound business decisions with limited supervision.
• Will demonstrate confidentiality and effective analytical, planning and organizational skills.
• Will demonstrate effective communication and presentation skills, both written and verbal.
• Will demonstrate understanding of the extended process of material procurement, order entry and status, forecasting, manufacturing, assembly, invoicing, Customer returns, inventory levels, on-time-delivery, change management, and electronic components.
• Will demonstrate ability to effectively negotiate contracts.
• Solid financial understanding, risk analysis ability, relationship building and project management
• Will demonstrate regular, consistent attendance and flexibility to adjust hours to meet Customer needs.
• Will be able to travel approximately 10% of the time.
• Will be able to exercise discretion and independent judgment.
• Will demonstrate full comprehension and experience utilizing project management tools.

• 5+ years of program management experience
• 3+ years in a leadership role
• Experience with complex, larger accounts
• Ability to drive solutions to complex planning issues with limited supervision

4 year degree preferred or equivalent combination of education and experience as approved by executive management.
Job Category
Sales
Job Location

Schedule
Day
Pay Type
Salary
Travel Requirement
Yes
Job Type
Full-Time

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