Senior Manager, Learning and Development (6) in Tempe, AZ at Benchmark Electronics

Date Posted: 2/10/2021

Job Snapshot

  • Employee Type:
    Full-Time
  • Location:
    Tempe, AZ
  • Experience:
    Not Specified
  • Date Posted:
    2/10/2021

Job Description

Benchmark provides comprehensive solutions across the entire product lifecycle; leading through its innovative technology and engineering design services, leveraging its optimized global supply chain, and delivering world-class manufacturing services. The industries we serve include: commercial aerospace, defense, advanced computing, next generation telecommunications, complex industrials, medical, and semiconductor capital equipment.

Summary:
The Senior Manager, Learning and Development is responsible for leading operational effectiveness through the learning and development assigned to leadership and staff. Partners with leaders to assess training and development needs and creates solutions to improve business performance and individual/leadership skills.

Responsibilities:
• Works with business clients to formulate development and training programs based on knowledge of identified training needs, company business processes, business systems or changes in procedures or services
• Oversees and designs curriculum and associated tools to support and improve organizational capability; routinely measures and improves deliverables; develop and curate content to be used online, in person and through virtual interactions
• Leads development and configuration of the goals, performance management and learning management modules of the company’s human resources information system (Infor Cloud-Suite HCM)
• Manages the company’s global compliance training program, including vendor management, development of multi-year course roadmap and quarterly course assignments
• Supports the organization with managing change and communication regarding new and evolving key initiatives
• Assures quality of training from design to delivery to post-delivery by optimizing the return for investment in development and training and maximize the return on expectations (ROE) through behavioral change
• Plans, conducts (as needed) and coordinates development and training programs; leads projects and planning design to drive organizational effectiveness
• Leads collaborative processes which gather input from key stakeholders in order to prioritize ongoing training needs; collaborates with other functional trainers to develop trainer capacity across the organization
• Conducts needs assessments for training and development requests and programs
• Leads, trains and develops other trainers and employees to drive methodology and best practices throughout the business
• Works within the larger HR team to implement process improvement tools and processes; optimize learning management system (LMS) and other resources to leverage e-learning technologies to support a geographically diverse employee population with various schedules
• Support the development of current and future leaders through assessments, coaching and development plan design
• Other duties as assigned

Other information:
• 5+ years of experience driving Learning and Development design, implementation, and management
• 3+ experience with adult education and curriculum development, including experience with eLearning tools (Captivate, Articulate, any LMS)
• Comprehensive knowledge of organizational learning and development in support of business priorities
• Understanding and application of adult learning theory and instructional design principles across various cultures
• Experience developing training in a variety of delivery modalities (virtual, hands-on/experiential, instructor led, remote classroom, synchronous/asynchronous) for a variety of audiences
• Demonstrated experience in organizational development, planning, service delivery and evaluation
• Program Management experience that includes managing multiple cross-functional projects and initiatives
• Working knowledge of Microsoft Office products

Skills:
• Strong business acumen and an ability to build successful relationships with a variety of business leaders is necessary; establishes rapport with business partners and customers, and works effectively with all levels of the organization
• Strong facilitation, presentation, communication and coaching skills
• Leadership acumen and a self-directed style, you must be comfortable functioning in an environment where you will often be leading the charge on development
• Must be humble, results-oriented, collaborative, and have a sense of humor and a strong EQ
• Proven ability to motivate and influence others through results, enthusiasm, positive work habits, and high energy
• Thrives in a team environment where creativity, flexibility, and communication are highly valued
• Able to operate in an ambiguous environment or an environment where priorities may change quickly
• Ability to build credibility quickly at all levels of the organization
• Problem solving, analytical and decision-making skills, using good judgment and professionalism
• Must be able to work independently; take initiative and recognize what needs to be done and do it

Education:

• Bachelor’s degree required in Business Administration, Management, Education or related field

    Working Conditions:  

    US:AZ:Tempe

    Shift: Shift 1

    Full Time

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