Senior Program Manager in Tempe, AZ at Benchmark Electronics

Date Posted: 1/31/2018

Job Snapshot

  • Employee Type:
  • Location:
    Tempe, AZ
  • Job Type:
  • Experience:
    Not Specified
  • Date Posted:

Job Description

Job Title
Senior Program Manager

Job ID(Requisition ID):

Job Summary
Precision Technologies, a division of Benchmark Electronics, Inc. Precision Technologies Tempe has an extensive capability in mechanical manufacturing. Our customers are leading Original Equipment Manufacturers who require exacting precision mechanical production capabilities. Our product lines include the, Aerospace, Healthcare Scientific Instrumentation, and complex electro-mechanical equipment. Our Capabilities Include:
• Precision CNC 5-Axis Milling and Turning
• Precision 5-Axis Grinding of Aerospace Turbine Engine Nozzles and Blades
• Close Tolerance (Micron level) Instrumentation Grinding
• Electrical Discharge Machining (EDM) NADCAP approved
• Complex Electro-Mechanical assembly and test (Class 1K & 10K clean room)
• Functional testing
• Medium to Large Coordinate Measuring Capabilities Position will support the Precision Technologies Division of Benchmark Electronics’ products supported. Must have Semiconductor ( OEM) experience. Successful candidate will manage customers’ interface to achieve high customer satisfaction, profitable business relationships, and sales growth with new and existing customers, and provides strong team leadership of the customers’ teams to ensure internal and external customers’ needs are met.

Essential Functions and Competencies

Effective organization and prioritization skills. Works collaboratively with suppliers or customers with direction and oversight. Effective interpersonal skills. Will be able to take on project leadership/ownership. Completes projects in a timely manner. Supports a 24/7 global business operation as required. Demonstrates discretion, confidentiality, independent judgment, and professionalism when representing the company. Excellent written and verbal communication, as well as, presentation skills. Works well individually or in teams. Understands and uses continuous improvement tools. Participates in a continuous improvement activity with complete documentation including a follow up review with the team in a presentation format. May be involved in global activities with direction. Effectively mentors employees at all levels. Drives solutions to complex planning issues with limited supervision. Effective analytical, planning, and organizational skills. Effective negotiation and problem solving skills. Demonstrates leadership and people management skills. Demonstrates teamwork and the ability to operate on diverse project teams with minimal direction. Solid financial understanding, risk analysis ability, relationship-building, and project management. Leads or participates in a continuous improvement activity with complete documentation including a follow up review with the team in a presentation format. Available for travel up to 25% of the time, including day, overnight and international travel as required.
Qualifications / Education / Experience
Manages and leads customers’ teams activities as primary day-to-day customer contact. Coordinates and maximizes the use of company functions in support of customer requirements. Supports new product introduction activity including cost, pricing, and prototype activity. Works with customer(s), materials, and operations to manage build and delivery schedule. Provides customer forecast information to master scheduling and to management for revenue and manpower planning. Supports quality, test, Engineering Change Order (ECO), materials and depot activity. Recovers costs for ECO activity, Non-Recurring Expenses (NRE) and miscellaneous. Resolves excess/obsolete inventory issues. Assists in resolving Accounts Receivable (A/R) issues as required. Assists in preparation to negotiate, manage, and update contracts. Communicates effectively with customer(s) and within factory. Leads, or assists in leading, business review meetings with BEI and customer. Seeks additional sales opportunities within customer(s). Manages multiple team tasks to include but not limited to continuous improvement programs, business analysis, quoting and pricing, contract reviews, change management, on-time delivery, inventory, and forecasting. Supports management team as needed with building customers’ relationships and business development, with forecasting and pricing strategies, with ensuring profitability, and with meeting business unit objectives. Provides centralized management over all business and technical aspects of a customer’ accounts. Manages customers’ concerns, corrective actions, and leads issues to completion. Develops an understanding of DFx philosophy and promotes it with customers and within the customer team. Provides customers with written corrective action to escalated issues. Works with Materials/Procurement to establish internal goals for annual inventory turns and reports actual turns regularly. Leads end of life program management to meet BEI and customer goals pertaining to product availability and component material planning, including working with engineering to determine alternate component solutions. Assists other team members as needed to ensure customers’ needs are met.

5+ years program management experience; 3+ years in a leadership role. Experience with more complex larger accounts; Semiconductor industry experience a must.

4 year degree preferred or equivalent combination of education and experience.
Job Category
Job Location
Tempe, AZ, USA

Pay Type
Travel Requirement
Job Type

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