Senior Program Manager in Concord, CA at Benchmark Electronics

Date Posted: 5/24/2018

Job Snapshot

  • Employee Type:
    Full-Time
  • Location:
    Concord, CA
  • Job Type:
    Sales
  • Experience:
    Not Specified
  • Date Posted:
    5/24/2018

Job Description


Job Title
Senior Program Manager

Job ID(Requisition ID):
3530

Job Summary
Precision Technologies,Concord, a division of Benchmark Electronics, has an extensive capability in CNC mechanical manufacturing. Our customers are leading Original Equipment Manufacturers who require exacting precision mechanical production capabilities. Our product lines include Semiconductor,and Scientific Instrumentation. Our Capabilities Include:
• Precision CNC 5-Axis Milling and Turning
• Functional testing
• Medium to Large Coordinate Measuring Capabilities Successful candidate will manage customers’ interface to achieve high customer satisfaction, profitable business relationships, and sales growth with new and existing customers, and provides strong team leadership of the customers’ teams to ensure internal and external customers’ needs are met.


Essential Functions and Competencies


• Manages and leads customers’ teams activities as primary day-to-day customer contact.
• Supports new product introduction activity including cost, pricing, and prototype activity.
• Manages New Production Team of 10 employees
• Works with customer(s), materials, and operations to manage build and delivery schedule.
• Reviews and Manages P&L
• Provides customer forecast information to master scheduling and to management for revenue and manpower planning.
• Supports quality, test, Engineering Change Order (ECO), materials and depot activity. Recovers costs for ECO activity, Non-Recurring Expenses (NRE) and miscellaneous. Resolves excess/obsolete inventory issues.
• Assists in resolving Accounts Receivable (A/R) issues as required. Assists in preparation to negotiate, manage, and update contracts. Communicates effectively with customer(s) and within factory.
• Leads, or assists in leading, business review meetings with BEI and customer. Seeks additional sales opportunities within customer(s). Manages multiple team tasks to include but not limited to continuous improvement programs, business analysis, quoting and pricing, contract reviews, change management, on-time delivery, inventory, and forecasting.
• Supports management team as needed with building customers’ relationships and business development, with forecasting and pricing strategies, with ensuring profitability, and with meeting business unit objectives.
• Provides centralized management over all business and technical aspects of a customer’ accounts.
• Manages customers’ concerns, corrective actions, and leads issues to completion.
• Develops an understanding of DFx philosophy and promotes it with customers and within the customer team.
• Provides customers with written corrective action to escalated issues.
• Works with Materials/Procurement to establish internal goals for annual inventory turns and reports actual turns regularly.
• Leads end of life program management to meet BEI and customer goals pertaining to product availability and component material planning, including working with engineering to determine alternate component solutions. Assists other team members as needed to ensure customers’ needs are met.
Qualifications / Education / Experience
Works collaboratively with suppliers or customers with direction Will be able to take on project leadership/ownership. Effective analytical, planning, and organizational skills. Solid financial understanding, risk analysis ability, relationship-building, and project management. Leads or participates in a continuous improvement activity with complete documentation including a follow up review with the team in a presentation format. Available for travel up to 25% of the time, including day, overnight and international travel as required. Strong organization and prioritization skills. Strong interpersonal skills.Excellent written and verbal communication, as well as, presentation skills. Strong negotiation and problem solving skills.

5+ years program management experience; 3+ years in a leadership role. Experience with more complex larger accounts. Previous experience with CNC Machining preferably in the semiconductor industry Attention Search Agencies Please note that we are not accepting agency phone calls or referrals regarding position vacancies. Third parties should not submit resumes on this site or to Benchmark employees directly. If the decision is made to engage the services of a search agency, we only work with organizations on our preferred vendor list with whom we have a written agreement. If you would like to be considered for this list in the future please contact the local Human Resource office.

4 year degree preferred in Mechanical, Industrial,or Manufacturing Engineering or commensurate experience MBA degree desirable
Job Category
Sales
Job Location
Concord, CA, USA

Schedule
Day
Pay Type
Salary
Travel Requirement
Yes
Job Type
Full-Time

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Attention Search Agencies

Please note that we are not accepting agency phone calls or referrals regarding position vacancies. Third parties should not submit resumes on this site or to Benchmark employees directly. If the decision is made to engage the services of a search agency, we only work with organizations on our preferred vendor list with whom we have a written agreement. If you would like to be considered for this list in the future please contact the local Human Resource office.



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